In the latest episode of #AskAVC channel, I and Dominique Levin, co-CEO of Winning by Design that helps B2B companies grow by turning sales into a science, talk about common pitfalls and the successful strategies for customer onboarding. Turns out, onboarding customers is not just a technical challenge! What role customer expectations play in the successful onboarding process? How to make sure that the kick-off meeting will go well? Why it's important to share your best practices with customers? Watch the video to get answers to all these questions - plus an extra proven technique to increase your customer retention rate!
In the previous episode of #AskAVC channel, I and Dominique Levine, co-CEO of Winning by Design that helps B2B companies grow by turning sales into a science, did a deep dive on how to generate more B2B sales leads. As we learned, however, not all leads are created equal - and you must optimize your lead generation strategy to ensure good conversion rates at each stage of the sales funnel. What is the difference between good and bad customers? How to build an ideal customer profile? How to prioritize between different leads? How to keep selling even after you closed a deal? Watch this video to get answers to all these questions - and much more!
Welcome to the latest episode of the #AskAVC channel - and the first in the series of interviews with Dominique Levine, co-CEO of Winning by Design that helps B2B companies grow by turning sales into a science. What are leads and how they are different from opportunities? What is the role of marketing in generating leads? How the type of market you are in and the stage of your business impact your lead-generation strategy? What tools should you use for attacking an existing market versus creating demand in a brand new one? What is the difference between inbound & outbound strategies? Watch the video to get answers to all these questions - and much more! Here are the links that were mentioned in the discussion: Glengarry Glen Ross - https://www.imdb.com/title/tt0104348/ How to start a movement - https://www.youtube.com/watch?v=V74AxCqOTvg
In the latest episode of the #AskAVC channel, I go back to basics and dive deeper into some of the core concepts behind software as a service (or SaaS). Why this term should not be confused with "subscriptions"? What do you need to know about the market size for SaaS businesses? What are some of the technical challenges you might run into when building a SaaS company? What business models might work for you? Watch the video to get answers to all these questions - and much more!
In the latest episode of the #AskAVC channel, I give founders and entrepreneurs tips on how to deal with the acquisition interest. While it's undeniably a great problem to have, there are a few things you need to know to make the most out of the situation. How to make sure you take the right meetings with the right people and don't waste your time? How to build relationships that would help you and your company many years later down the road? What homework needs to be done? All that and much more - in episode 6 of the #AskAVC channel.
Startup life is inherently complex and unpredictable and no matter how hard we try, failures - small and large - are inevitable. Yet, delivering bad news could be very uncomfortable. In episode #5 of the #AskAVC channel, I give techniques and tips for leaders, founders - and anyone, really - that, in my experience, make those unpleasant moments easier to deal with.
Your business might be in great shape, but still, you might be having a hard time delivering your story and convincing potential investors to join you on your journey. What are the components of the successful presentation? How to tell your story? How to keep people's attention? In the new episode of the #AskaVC channel, I am sharing the best practices I've learned after 20 years of investing in tech startups.
In the previous episode of the #AskaVC channel, we defined churn and looked at ways to measure it. Losing customers is never fun, but it's not the end of the world! In this video, we are going to figure out how to fix churn if your business metrics are not looking so good. Leave comments under the video if you have questions for me!