Customer Success Strategy: A Guide

I recently had the chance to connect with Gaby Moran, director of customer experience at Workato. Before her current role, Gaby spent quite a few years at Medallia, customer experience management software with a world-class…

How to Deal with Acquisition Interest

Any business that gets to $15–20M in revenue inevitably attracts some acquisition interest. Getting acquisition interest can be extremely exciting but also distracting. If being acquired is on your radar, now is a good time…